Refund policy
Last updated: March 12, 2026
At Valor Athletics, we want you to be satisfied with your purchase. If you are not fully happy with your order, you may request a return in accordance with the policy below.
Returns
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be:
- unworn and unused
- in the same condition that you received it
- with original tags attached
- in its original packaging
- accompanied by a receipt or proof of purchase
To start a return, please contact us at athleticsvalor@gmail.com.
If your return is approved, we will provide instructions and the return address for sending your item back. Items sent back to us without first requesting a return will not be accepted.
Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.
You can always contact us for any return question at athleticsvalor@gmail.com.
Damages and Issues
Please inspect your order upon receiving it and contact us immediately if:
- the item is defective
- the item is damaged
- you receive the wrong item
We will review the issue and work to resolve it as quickly as possible.
Non-Returnable Items
Certain types of items cannot be returned, including:
- custom or personalized products
- gift cards
- sale items
If you are unsure whether your item qualifies for a return, please contact us before requesting a return.
Exchanges
We do not offer direct exchanges.
The fastest way to receive a different item is to return the item you have. Once your return is accepted, you may place a new order for the item you want.
European Union 14-Day Cooling-Off Period
If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.
To qualify, the item must still be:
- unworn and unused
- in the same condition you received it
- with tags attached
- in its original packaging
- accompanied by proof of purchase
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that it may take additional time for your bank or credit card provider to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at athleticsvalor@gmail.com.
Contact
If you have any questions about this Refund Policy, please contact us at:
Valor Athletics
Email: athleticsvalor@gmail.com